Privacy Policy | Your Data Protection at hoco. UAE

Privacy Policy

Effective Date: 28.10.2024

Introduction

This Privacy Policy governs the collection and use of your personal information by ZTS Electronics LLC ("we," "us," or "our"), the official distributor of hoco. products. By accessing our website, hocotech.ae (the "Site"), you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Site. We encourage you to review this policy regularly as it may be updated from time to time.

Information We Collect
To provide you with our services, we may collect various types of personal information, including but not limited to:

  • Personal Information: Your name, address, email address, phone number, and payment information.
  • Non-Personal Information: Data that does not personally identify you, such as your IP address, browser type, and browsing behavior on our Site.
  • Methods of Collection:Information may be collected when you create an account, place an order, contact us through customer support, or sign up for newsletters.

Use of Your Information
We respect your privacy and ensure that any personal information we collect will be used to:

  • Provide and manage our services and products.
  • Process orders and payments.
  • Respond to your inquiries and provide customer support.
  • Personalize user experience and communicate relevant updates and promotional offers.
  • Maintain and improve our Site and services.

Disclosure of Personal Information
ZTS Electronics LLC treats your information as confidential. We do not sell, rent, or share your personal information with third parties without your explicit consent. Exceptions may occur under the following circumstances:

Compliance with legal obligations or governmental requests.
Protection of our rights or property, or the rights and safety of others.
In connection with a business transfer, such as a merger or acquisition.

Data Security
We are committed to ensuring the security of your personal information. We employ various security measures to protect your data from unauthorized access, loss, misuse, or alteration. Our electronic systems are secured with passwords, and our staff is trained to handle your information with care.

SSL (Secure Socket Layer):
SSL technology is used on cart and checkout pages to protect your personal information. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, or rented to any third parties.

Limitation of Liability
IN NO EVENT SHALL ZTS ELECTRONICS LLC, ITS PARENT COMPANY, AFFILIATES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS OR USE OF THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE.

Accessing and Correcting Your Information
You have the right to access, update, or correct your personal information at any time. If your details change, you may modify them through your account profile. If you wish to opt-out of receiving communications from us, please follow the unsubscribe instructions included in our emails.

Children’s Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child under 16 without parental consent, we will delete that information.

Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review their privacy policies before providing any personal information.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a notice on our Site. Please check this policy regularly to stay informed about how we protect your information.

Questions or Concerns
If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at hocotechuae@gmail.com