Shipping Policy

Shipping Policy

Overview

At ZTS Electronics LLC, we are committed to providing efficient and reliable shipping for all hoco. products purchased through our online store. We proudly offer shipping services to customers in the Middle East and Africa.

Shipping Locations

We ship to various countries within the Middle East and Africa, including but not limited to:

  • United Arab Emirates
  • Saudi Arabia
  • Qatar
  • Kuwait
  • Oman
  • Bahrain

If your country is not listed, please contact our customer service team for assistance.

Shipping Methods and Rates

  • We offer different shipping options to accommodate your needs, including standard and express delivery services.
  • Shipping rates will vary based on the destination, selected shipping method, and the total weight of your order.
  • Shipping costs will be calculated at checkout, allowing you to choose your preferred shipping method.

Order Processing Time

  • All orders are typically processed the same day after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

  • United Arab Emirates: Next business day delivery.
  • GCC Countries: Delivery within 2-3 business days.
  • Other Countries: Delivery times will depend on the shipping partner’s terms and conditions, and may vary based on location.

Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the status of your shipment.

Customs and Duties

  • International orders may incur customs duties, taxes, and fees imposed by the destination country.
  • These charges are the responsibility of the customer and are not included in the shipping costs.
  • Please consult your local customs office for further information regarding potential duties.

Contact Us
If you have any questions about your order or our shipping policy, please feel free to reach out to our customer support team at hotoctechuae@gmail.com.